1. Introduction

Claimtly ("we," "us," or "our") operates as a legal referral service connecting individuals with licensed attorneys. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a claim request.

2. Information We Collect

Information You Provide Directly

• Contact Information: First name, last name, email address, phone number
• Case Information: Type of legal matter, description of your situation
• Communication Data: Any messages or correspondence you send us

Information Collected Automatically

• Usage Data: Pages visited, time spent, referring URLs, browser type
• Device Information: IP address, operating system, device identifiers
• Cookies and Tracking: See our Cookie Policy for full details

3. How We Use Your Information

• Match you with licensed attorneys in our network who handle your type of case
• Contact you regarding your legal referral request
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security
• Send service-related communications (no spam)

4. Information Sharing

We share your information only in the following circumstances:

• Attorney Network: Licensed attorneys in our network who may assist with your matter
• Service Providers: Third-party vendors who assist in operating our platform (e.g., CRM, analytics)
• Legal Requirements: When required by law, subpoena, or to protect rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-Out: Opt out of marketing communications at any time
• California Residents: Additional rights under CCPA — see Section 9

7. Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information, contact us immediately.

9. California Privacy Rights (CCPA)

California residents have the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising privacy rights. To exercise your rights, contact us at privacy@claimtly.com.

10. Contact Us

For privacy-related questions or requests: privacy@claimtly.com | 1-844-410-8714